How to Apply for Assistance
Required Documents for Applicants:
Proof you owned the damaged property at the time of Hurricane Ian
One (1) of the following:
- Deed
- Mortgage statement
- Title (for mobile homes only)
- Probated will
- Court order or judgement granting ownership of the property
Other documents may be considered on a case-by case basis. Applicant must still own the property to receive assistance.
Proof you occupied the home as a primary residence at the time Hurricane Ian
- Homestead exemption at the storm-damaged property address in 2020, which was the year of the qualifying storms
OR 2 of the following:
- FEMA IA award letter for damaged property address for damages caused by Hurricane Ian;
- SBA Disaster Home Loan award letter for damaged property address for damages caused by Hurricane Ian;
- Driver’s license or state-issued ID card showing the damaged property address; issued prior to the date of the hurricane(s) and expiring after;
- Utility bills addressed to the applicant at the damaged property address showing that services were provided in the month preceding or month of the disaster (must indicate household utility usage during pre-hurricanes time period);
- Credit card bill or bank statement sent to the applicant at the damaged property address in the month preceding or the month of the disaster;
- Insurance documentation indicating primary residence in 2020, such as a homeowner’s endorsement;
- Employer’s statements, including pay stubs and similar employment documents (must be dated in the month preceding or in the month of the disaster)
Other documents may be considered on a case-by-case basis.
Proof the property has unrepaired damage from Hurricane Ian
Verified by the program via a Damage Assessment;
OR
If it is impossible to verify storm damage via a program damage assessment, such as in cases where the storm damaged property has been demolished, the applicant may be required to provide proof of storm damage, which may include:
- FEMA IA award letter for damaged property address for damages caused by Hurricane Ian;
- SBA Disaster Home Loan award letter for damaged property address for damages caused by Hurricane Ian;
- Insurance claim noting damages at the damaged property address caused by Hurricane Ian;
- Date-stamped, color photos of storm damage at the damaged property address; or
- Other documents may be considered on a case-by-case basis
Proof the storm-damaged property is an eligible structure type
Verified by the program via a Damage Assessment;
OR
If it is impossible to verify structure type via a program damage assessment, such as in cases where the storm damaged property has been demolished, the applicant may be required to provide proof of storm damage, which may include:
- Pre-storm information on structure type from the property appraiser’s office;
- Date-stamped, color photos of the damaged property address; or
- Other documents may be considered on a case-by-case basis
Current property taxes
- Proof from the tax assessor of property taxes paid in full at the time of application; or
- Proof of a payment plan in good standing at the time of application
Most recent mortgage statement, if applicable
- Most recent mortgage statement, at time of application, showing no arrearages
Proof of income for all adult household members
Proof of income is required for the application and all household members aged 18 or older. Proof of income required varies by the type of income and individual earnings. Required documents to demonstrate income for the most common sources of income are as follows:
- Most recent year tax return
OR, if tax return is not available:
- Wages: Three (3) recent paystubs dated within the past three (3) months
- Retirement/Social Security:
- Current Social Security Benefits Letter (including benefits paid to minors),
- Current Pension/Retirement Benefit Letter (if applicable), or prior year 1099 form,
- Current Annuity Payment Letter (if applicable), or prior year 1099 form, or
- Past three (3) Months Bank Statements (Social Security Benefits & Pension only)
- Self-Employment Income: Most recent tax return (1040 or 1040A), W-2 Forms; and/or Current year profit and loss statement;
- Rental Income: Current lease agreements;
- Unemployment Benefits: Current benefit letter with gross benefit amount;
- Court Ordered Alimony/Spousal Maintenance/Child Support: Copy of court order documentation;
- Taxable Interest and Dividends (including amounts received by, or on behalf of minors);
- No Income: Adult household members who do not earn income will be required to submit a Certification of No Income.
Intake Center Location
Holden Heights Community Center
1201 20th Street
Orlando, FL 32805
Monday - Friday 8 a.m. - 5 p.m.
By Appointment Only
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The Orange County Recovery Program is administered by Orange County Housing and Community Development.
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Call Center Line:
321-382-3514